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ADP vs. UKG

See why ADP’s all-in-one, cloud-based solutions beats out UKG.

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See where ADP beats out UKG

Canadian-based account service team with subject matter expertise
Capabilities    
Award-winning technology in an all-in-one HR suite

Annual R&D Investment2

Annual $1B investment in systems programming and development2

$1.21B $625M
Insights and competitive benchmarking dashboards and intelligence for salary, turnover, and organizational structure offered not offered
Native, robust reporting and analytics - Create custom reports on the fly and build meaningful dashboards that deliver insights to keep your business moving forward. offered not offered
CCQ compliance payroll calculation and reporting offered not offered
Top “HR Product” Awards4 8 2 (combined)
Canadian HR Reporter Readers' Choice 20235 2

  • Payroll Management
  • Payroll Management Solutions
 0
Flexible, open app ecosystem    
Industry-leading marketplace for third-party integrations, offering single sign-on, single data input, and single billing over 100 apps & connectors6 offered not offered
Comprehensive Service Models    
Payroll Outsourcing offered Limited 3
In-house implementation offered Limited
Canadian-based account service team with subject matter expertise offered Limited
Payroll Expertise    
Years of experience, Canadian payroll industry 40+ 20+
Number of Clients 1M+ 80,000
  1. Information based on ADP internal research and is accurate as of September 13, 2024 and is subject to change
  2. R&D Spend in 2022 (ADP Earnings Report 10K, UKG Aspire 2023 conference)
  3. Limited indicates some, but not all capabilities offered by ADP per results of internal research
  4. “Top HR Product" industry awards from Human Resources Executive received 2015–2023: https://hrexecutive.com/top-hr-products
  5. “Canadian HR Reporter Readers’ Choice Awards for HR received 2023”
  6. Single billing only available on the most current ADP technology

ADP Canada Co. and its affiliates do not offer investment, tax or legal advice to individuals. Nothing contained in this communication (or website) is intended to be, nor should be construed as, particularized advice or a recommendation or suggestion that you take or not take a particular action. ADP Canada Co. and its affiliates are not affiliated with Dayforce Powerpay, Wagepoint, QuickBooks Payroll, Payworks, UKG or Desjardins.

Why ADP is more robust compared to UKG

Canadian Experience & Expertise

Over 40 years of payroll experience in Canada. We pay 1 in 5 Canadians.

  • ADP Canada has one of the largest Service teams in the industry in Canada, including +950 FTEs that provide service from coast-to-coast across four major support centers: Vancouver, Toronto, Montreal and Halifax.
  • Bilingual service available (English and French)

Award Winning Customer Service

Highly trained and accredited service associates. Unmatched expertise!

  • ADP has more Certified Professionals than any other organization. We offer support in English and French, coast to coast service with extended hours.
  • Dedicated partnership committed to lasting success. – With ADP Workforce Now, you get in-house implementation support right from the start. Our dedicated specialists can tailor the solution for your unique needs.

Integration

A comprehensive list of third-party integrations

  • Easily connect ADP Workforce Now with nearly a hundred popular business software applications to support automation and efficiency.
  • ADP's robust Marketplace includes ERPs, accounting solutions, time-tracking tools, point of sale (POS) systems, productivity platforms and more.
  • Although UKG offers a marketplace, they do not offer a true e-commerce experience.

Payroll

Manage payroll in just a few clicks

  • Midsized and enterprise businesses need confidence that their payroll software is reliable, robust and intuitive for all users. ADP’s advanced solution automates payroll and allows for secure viewing of employee-level payroll and tax information from any device, anywhere.
  • ADP can also deliver a fully outsourced payroll solution.

HR Tools

Intuitive, advanced technology

  • ADP has modern, intuitive solutions midsized and enterprise businesses depend on. Our top-rated mobile app puts the tools you need at your fingertips.

Analytics and Reporting

Intuitive reports and insights at your fingertips

  • Run reports quickly and get a single view of your workforce data. Choose from multiple prepackaged reports and visual dashboards or easily create a custom view.
  • Benchmark your organization against others in your industry and geography with ADP's aggregated and anonymized peer data.
  • UKG does not have native reporting and analytics.

Awards and recognition

NelsonHall NEAT Leader – Next-Generation Benefits Administration (2024)

G2 Top 100 Best Global Software Companies 2023

Everest Group: PEAK Matrix – Leader Multi-Process Human Resources Outsourcing (2023)

Everest Group: PEAK Matrix – Leader Multi-Country Payroll Solutions – Global (2023)

Human Resources Director Canada – 5-Star HR Software and Technology Provider (2023)

HR Reporter Readers’ Choice – Payroll Management (2023)

Top FAQs about ADP vs. UKG

Why Choose ADP over UKG

We deliver unmatched data insights that reveal critical business intelligence, patterns and trends, so you'll be ready to pivot for what comes next. With one source for all your payroll and HR data, our single-database solution can help your team quickly make sound decisions. Connect seamlessly to your existing tools and partners or over a hundred best-in-class, pre-integrated apps in the ADP Marketplace. And with our client success model that aligns with your business goals, we're accountable and invested in your growth and performance.

Is it easy to switch to ADP from my current payroll provider?

Yes. Switching to ADP is a breeze because we can support your switch at any time. You won't have to wait for a quarter or year-end to access the benefits of ADP.

How long does it take to get up and running?

This depends on your company’s priorities, the services you’re using and how quickly you can access the required data. Services beyond payroll may take longer to set up.

What services are included in pricing?

ADP offers several flexible options depending on your company's size as well as on its payroll and HR requirements, so you only pay for the solutions you need.

What kind of customer support does ADP offer?

You can rely on ADP's fast, friendly, and knowledgeable customer service representatives to support implementation and beyond. We provide live and online support including direct access to certified service professionals.

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