ADP commissioned Forrester Consulting to conduct an independent Total Economic Impact™ (TEI) Study to examine the potential return on investment of ADP Workforce Now and its benefits, cost, and payback time.
Forrester interviewed four ADP Workforce Now clients. For the purposes of the Study, Forrester aggregated the interviewee’s experiences and combined the results into a single composite Canadian organization.
Before using ADP Workforce Now, the organization had several legacy HR systems with limited functionality. The organization struggled with time-consuming management processes such as payroll, compliance reporting, time and attendance tracking, and manual processes.
Forrester found that ADP Workforce Now clients were able to retire their legacy solutions and achieve the following:
20% HR staff productivity increase
15% increase in payroll staff efficiency
5% boost in compliance team productivity
The composite organization also achieved the following over three years:
- 136% ROI
- $1.38M in financial benefit
- A net present value of $588K
What did the interviewees say:
“ADP has provided the best value for the money, and I think we’ll continue to see its financial benefits.”
– VP of HR, Healthcare Company, New Brunswick
“Our drivers [for adopting ADP Workforce Now] were process improvements, being able to provide online services, and getting rid of paper.”
– Business Integration Manager, Municipal Government, British Columbia
Find more quotes directly from the interviewees by downloading the study.
What you’ll learn:
- How ADP Workforce Now helps you save on costs
- How ADP Workforce Now saves you time
- How ADP Workforce Now improves productivity
See the results below and more by downloading the Study.
January 2024, The Total Economic Impact™ of ADP Workforce Now. A commissioned study conducted by Forrester Consulting on behalf of ADP. Results of the Study are based on a composite organization.
