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ADP vs. Payworks

See how ADP compares as an alternative to Payworks as you make your decision. Unlike Payworks, ADP offers a wide range of solutions, customized to your business needs.

If you are a small business Compare ADP Payroll Packages or start a quote.

If you have 50 or more employees:

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See where ADP beats out Payworks*
Comprehensive portfolio of HCM solutions for businesses of all sizes    
Tailored solutions for your business needs, industry, segment, and size (no two businesses are the same) offered One solution to serve all markets
Payroll, HR and Time Bundle designed for small businesses (1-49 employees) offered not offered
Fully integrated HR suite (HR, talent, time, benefits, payroll, recruitment, performance, and learning management) (50+ employees) offered not offered
HR Advisory – Access resources, tools and best practice guidance using an online portal offered limited2
Cross-border solution* offered not offered
Global payroll, offered natively* offered not offered
Robust portfolio of talent solutions* offered limited
CCQ compliance payroll calculation and reporting* offered not offered
HR Outsourcing* offered limited
Employee Experience    
Native mobile app offered not offered
Highly rated mobile app offered not available
Flexible, open app ecosystem    
Industry-leading marketplace for third party integrations, offering single sign-on, single data input, and single billing3 Over 100 apps & connectors. offered not offered
Reporting & Analytics    
Robust reporting and analytics* offered limited
Insights and competitive benchmarking dashboards and intelligence for salary, turnover, and organizational structure informed* offered not offered
Service / Support    
Customer support – Robust channels (chat, 1-800 number, self-service centre, and dedicated service4) offered limited
Professional Services available offered limited
  1. Information based on ADP internal research and is accurate as of September 13, 2024 and is subject to change.
  2. Limited indicates some, but not all capabilities offered by ADP per results of internal research
  3. Single billing available on most ADP technology; Exceptions may apply
  4. Dedicated service (dedicated team and/or point of contact) varies by solution and/or account size

*ADP capabilities represent a complete portfolio of solutions. Some solutions require minimum employee counts. Not all solutions listed above are available for organizations with less than 50 employees.

ADP Canada Co. and its affiliates do not offer investment, tax or legal advice to individuals. Nothing contained in this communication (or website) is intended to be, nor should be construed as, particularized advice or a recommendation or suggestion that you take or not take a particular action. ADP Canada Co. and its affiliates are not affiliated with Dayforce Powerpay, Wagepoint, QuickBooks Payroll, Payworks, UKG or Desjardins.

MEET OUR CLIENTS

The implementation and training processes were seamless. In addition to a 50 percent savings from my previous payroll provider, I’ve found ADP’s customer service to be a massive upgrade.

Nilmini Fernando Finance Manager, NE Seal

MEET OUR CLIENTS

We were up and running within 48 hours after we made first contact.

Zack Tavakoli Director of Operations, Technomed

MEET OUR CLIENTS

There’s always somebody from ADP who is quick to answer and help; I’m grateful to be able to get my questions answered right away.

Lisa Fiorotto-Bickert Owner and CEO, Deuce Tattoos

Why ADP is more robust compared to Payworks

Canadian Experience & Expertise | Award Winning Technology & Culture

ADP Pays 1 in 5 Canadians

  • Over 40 years of payroll experience in Canada.
  • Leading HCM solutions provider, have the know-how to meet your unique payroll needs.
  • Award-winning payroll and HR solutions.
  • Always have peace of mind with support from certified payroll experts.

Award Winning Customer Service | Tailored Support & Implementation

Highly trained and accredited service associates. Unmatched expertise!

  • ADP has more Certified Professionals than any other organization. We offer support in English and French, coast to coast service with extended hours.
  • National coverage in both English and French.
  • In-house implementation support from team of experts tailored to your needs.

Complete portfolio of HCM Solutions | Tailored to your needs | Product Scalability

We don’t believe one-size fits all.

  • ADP manages a broad portfolio of solutions customized by segment (small businesses to large enterprises), industry, and region.
  • ADP positions solutions to alleviate current business challenges.
  • ADP delivers end-to-end automated payroll solutions, a robust portfolio of talent management and intuitive HR tools.

Integration

A comprehensive list of third-party integrations

  • Easily connect ADP Workforce Now with more than a hundred popular business software applications to support automation and efficiency. ADP's robust Marketplace includes ERPs, accounting solutions, time-tracking tools, point of sale (POS) systems, productivity platforms and more. You can view the full list here.

Awards and recognition

NelsonHall NEAT Leader – Next-Generation Benefits Administration (2024)

G2 Top 100 Best Global Software Companies 2023

Everest Group: PEAK Matrix – Leader Multi-Process Human Resources Outsourcing (2023)

Everest Group: PEAK Matrix – Leader Multi-Country Payroll Solutions – Global (2023)

Human Resources Director Canada – 5-Star HR Software and Technology Provider (2023)

HR Reporter Readers’ Choice – Payroll Management (2023)

Top FAQs about ADP vs. Payworks

Is it easy to switch to ADP from my current payroll provider?

Yes. Switching to ADP is a breeze because we can support your switch at any time. You won't have to wait for a quarter or year-end to access the benefits of ADP.

How long does it take to get up and running?

This depends on your company’s priorities, the services you’re using and how quickly you can access the required data. Some customers can be up and running within days, while others choose to make the transition over several weeks. Services beyond payroll may take longer to set up.

What services are included in pricing?

ADP offers several flexible options depending on your company's size as well as on its payroll and HR requirements, so you only pay for the solutions you need.

What kind of customer support does ADP offer?

You can rely on ADP's fast, friendly, and knowledgeable customer service representatives to support implementation and beyond. We provide live and online support including direct access to certified service professionals.

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