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Electronic remittance program deducts payments from paycheques automatically, making life simpler for payroll and everyone else

Payroll professionals faced with the headaches of administering third-party payments have the option of using an electronic program that simplifies the process and is now available in most Canadian jurisdictions. The program, called the Third Party Remittance Program, is a service created by ADP Canada, a provider of integrated business solutions including traditional and web-based services for payroll and human resources. The electronic program was initially introduced on a limited basis nearly 10 years ago in response to a growing realization of the burden of multiple third party remittances, said Janice MacLellan, ADP’s director of industry relations.

Third party payments take a lot of effort and paperwork- Each third-party remittance, such as garnished child support payments, RRSP deductions and insurance payments, requires a significant amount of effort and paperwork from payroll. Certain remittances require multiple forms to be filled out and once that is done, a cheque must be requisitioned from a company’s finance department, creating a package of paperwork and several carriers for every employee’s paycheque that has this type of deduction.

The Third Party Remittance Program streamlined this process, enabling information on remittances to be input electronically for each employee. Once the information was input for each employee, all remittances were automatically deducted and transferred to the appropriate party each payday. Electronic records of the transactions were readily available for review and the paperwork and time spent on them by payroll could be significantly reduced.

First banks and insurance companies then family support agencies - When ADP Canada developed its electronic business data transfer solution, it approached other partners and the Bank of Canada signed on for Canada Savings Bond deductions. Other early partners included the Royal Bank of Canada, Standard Life, and the Ontario Family Support Office. When the latter signed on, the program began to be used more for garnishment-types of remittances in addition to voluntary deductions.

MacLellan said other provincial family support agencies began signing on about two years ago as more became technically able to handle the electronic remittance program. Recently, New Brunswick’s Family Support Orders Service signed on, meaning family support payments can be made and reported on electronically in most Canadian jurisdictions except Yukon and Nunavut.

Advantages for all parties - The system benefits employers, employees and the beneficiaries of the remittances, said MacLellan. Companies and governments are becoming more environmentally conscious and electronic remittance of third party payments falls into line with paperwork reduction initiatives that many governments are working on.

“Governments are implementing online reporting and payment solutions,” said MacLellan. “It’s a good fit for government agencies and aligns with their strategic plans to reduce paperwork.”

In addition to reducing administration work for payroll, electronic third party remittance also enables a faster timeline for payments. RRSP payments are invested faster and interest costs and late payment penalties for garnishments can be reduced. But perhaps most importantly, said MacLellan, social support payments can get to the recipients faster. “There’s a positive social impact for beneficiaries of family support payments,” said MacLellan. “Kids don’t get support payments until agencies receive funds. With electronic remittance, there’s a quicker turnaround and the money is sent more quickly.”

Another consideration is that benefits and conveniences such as group insurance are becoming more popular for employers to offer, which adds the potential for even more deductions that will have to be made from employee paycheques and more payments to be sent to a variety of recipients. Utilizing an electronic process for the increasing number of third-party remittances would save payroll a lot of headaches, MacLellan said.

“We’re hoping to support a trend for employers to automate, reduce tasks and improve efficiency,” said MacLellan. “We want to reduce the number of manual handoffs and take advantage of the technology available.”

Source: Canadian HR Reporter June 2009

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