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How to Get the
Most Out of your
Seasonal Workforce

How to Get the Most Out of your Seasonal Workforce

There are about 2.3 million temporary workers in Canada and another 2.7 million part-time workers1, with the tourism industry expecting to increase employees by 20%2.

These casual or part-time workers can boost productivity, so it’s key to plan ahead.

Prepare, Prepare, Prepare:

Before placing the help-wanted advertisement, have a good idea of who you need and what they will do. Check out our tip sheet on How to Write a Job Description for hints. This information will help you review resumes and pick the right people to interview.

Documentation: It’s all about details:

One of the first steps when hiring a new worker is getting the right information on Day One, including:

  • Full, legal name
  • Social Insurance Number
  • Mailing address
  • Alternate address (particularly important for students or foreign workers)
  • Phone number and cell phone number
  • Email address
  • Emergency contacts
  • Bank account information, if you are paying by
    direct deposit

For every person you employ, you must remit taxes, prepare T4s and deduct Employment Insurance (EI) premiums. Canadian Pension Plan (CPP)3 also requires you deduct premiums for anyone over 18 years of age. Check to see if your province/territory has additional requirements.

Get off on the right foot:

Many seasonal or part-time workers are given little training. Taking extra time to explain what you want them to do, how you want it done, and even a little bit of information about your company and its customers can go a long way in making that person more effective in the job. Remember, anyone can be approached by a customer or potential customer, so they should know what to say and how to act. Remember to cover worker safety. No one wants an accident!

The end is near:

When the season is nearing its close, you need to be ready to prepare a record of employment (ROE) within five days of the last day of work4. Remember all that information you gathered at the beginning of the season? You need it now for the ROE.

And, although the worker may be gone, his or her paperwork must remain, generally, for 6 years5 so file all the employee information in a safe place.

How to Get the Most Out of your Seasonal Workforce (PDF version)

The information contained in this HR Tip Sheet is summary in nature and is intended to provide general guidance. It should not be viewed as a replacement for legal or professional advice.

The ADP logo and ADP are registered trademarks of ADP, Inc. All other trademarks and service marks are the property of their respective owners. Copyright © 2013 ADP, Inc.

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